Dear Residents, Families, and Loved Ones,

The facility has been notified by public health that one resident at Valley View Villa has tested positive for COVID19. By provincial definition, one resident is considered a ‘Suspect Outbreak’. Any resident who is on the affected hall, the facility is already in the process of contacting each Substitute Decision Maker directly.

Further communication regarding new protocols for designated caregivers will be provided in a follow up memo found here. As we progress with the investigation, any resident who is directly affected, the facility will reach out to each Substitute Decision Makers.

Your loved ones are in excellent hands. When meeting with all staff today, they were poised, confident and exceptional. Stay kind with one another while we all work through these difficult times.


Marcus Stephenson